JJBTrak
Frequently Asked Question(s) - FAQ
How
do I log into JJBTrak?
How
do I use the Search function?
How
do I see the Details information for a shipment?
What
do the Dates represent in the Detail screen?
What
does the Container Trak screen show?
How do I log into JJBTrak
- Open an Internet browser. (ie: Microsoft Internet Explorer)
- Enter the following address bar: https://jjbtrak.jjboyle.com
- Enter your User Name and Password that has been provided by
the James J. Boyle & Co. client representative in the JJBTrak section.
If you do not have a User Login account
, please contact your JJB client representative
to setup an account for you.
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How
do I use the Search function?
- Enter the search criteria of your choice (default - Customer Reference)
- Enter the data element in the text box and Click on
the Search button.
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How
do I see the Details information for a shipment?
- After using the Search function, the Entry summary information will
appear on the screen.
- Click on the JJB Entry Number to show the detail information
in the Detail Tab.
The Entry Detail information will not appear in the Detail tab
if you do not Click on the JJB Entry Number.
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What
do the Dates represent in the Detail screen?
- The dates provided reflect information related to each shipment. For example,
the date when the entry was sent to Customs electronically, or Cargo Release
was issued by Customs. If the date field is blank, then the information has
either not been received from Customs or simply is not applicable at that
point in time for the shipment
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What
does the ContainerTrak screen show?
- This screen shows the Container detail information for the
JJB Entry. This includes all the containers, dates, and notes
that is in the JJB system.
