To treat each shipment as if it contained
the most precious cargo imaginable, and to ensure the journey to
its final destination is cost-effective and free of complications
and delays. This way, JJB and our clients can and will prosper and
To always remember that the comfort, peace of mind and satisfaction
of our customers is just as important as the safe transit of their
cargo. We strive to build a genuine rapport with our customers,
where open lines of communication encourage dialogues that accelerate
the achievement of their individual goals.
The one asset of JJB that cannot be overstated is the incredible
staff of employees, managers and executives we’ve assembled.
Our team possesses an invaluable blend of specialized skills and
customer service that makes working with us a profitable and enjoyable
experience. These seasoned and well-rounded individuals are the
reason why JJB retains 95% of its client base from year to year.
Why does JJB place so much importance on our customized and personalized
service? Because we see each successful transaction as growth
of our relationship, not just an entry in the ledger. The true
measure of success is when a client becomes a business partner
and the business partner becomes a trusted friend. As with any
successful relationship, we urge you to communicate with us in
a frank and open manner so that misunderstandings and crossed-wires
never interfere with mutual success.
Since our inception over forty years ago, the
bedrock of our corporate culture has been the integrity and business
ethics we demand from every member of the JJB team. Our ongoing
commitment to keep JJB lean and efficient allows us to operate
without the kind of rigid hierarchy that can make client access
to executives at our oversized competitors difficult. We foster
an environment where not only our customers, but also staff in
all positions can interact freely with managers and executives.
Over the years this kind of positive family atmosphere permeates
the way we do business and strengthens the bonds with our clients.
Our conscientious approach extends to the community where we live
and work, and we continue to give back to the community in a variety